then another story sa mcdo naman sa ever gotesco commonwealth… kumakain kami ng boyfriend ko beside ng glass wall ng mcdo.. ung crew ng mcdo linis xa ng linis ng glass wall na wala man lang pakialam na may kumakain at ung alikabok o dumi nung nililinis nya ay npupunta sa food… after 15 minutes akala ko tapos na xa un pala isang mlaking malaking akala lang pla un dahil linis pa rin xa ng linis

My nephew and his friend ate at McDo Mendiola, promptly paid the cashier and was waiting for his change when told that he was already given his change. He told the cashier that she has yet to give him his change that is why he was still standing in front waiting.

He was told to wait, after a considerable amount of time, with curious and some doubtful stares from other customers, he was told that they had to count the money in all their cash registers first, all 16 of them, to make sure that indeed he has not yet been given his change. The change in question is P70.00! My nephew & I were by then exhanging text messages, and he told me that the reason why they probably were treating him that way and looking at his suspiciously was because he was just waring a shirt and shorts. He told me he felt humuliated, with all the stares from the crew and even the manager.

I told him to let the matter go, just go home and I will reimburse whatever change and more needs to be reimbursed. He told me even if I give him P500.00 it will not suffice! The amount is immaterial, what was not acceptable was the treatment he got. This is the first time I heard and felt him feeling so bad about something! He told me something must really be done, and was asking me if I know people who works at McDo or knows somebody big in McDo. I told him I’ll do something about it, hence this mail. He was really pissed off becuase his experience was still the subject of our conversation over dinner. And to think he’s one person who very seldom complains about anything, basta pwede palamapasin, ok lang sa kanya. I’m guessing he must have been really hurt by the treatment.

By the way, he managed to note down the names of the manager and service crews concerned, as they proudly gave their names as if to dare him to really complain and do something. . .

THE HORROR ROLL: MA. GRACE CHENG, REYLYN ZINAMPAN & JOVELLE SENTILLAS, ALL FROM MCDO MENDIOLA BRANCH!

I hope people from McDo are monitoring this site and reading all these feedbacks. I’ve always regarded Jollibee and McDo highly when it comes to service, and I hope something must be done.

minsan naman kasi, we as customers, tatanga-tanga mag order.. minsan, we should hear the front counter crew about their suggestions kasi it is true naman talaga na here in the philippines jollibee is the well known brand. kaya minsan we try to order stuff and mix it up to jollibee’s menu.. we tend to complain kaagad where in fact fault naman natin… and when it comes to presentation and taste of food, mcdonalds has a higher score compared to jollibee. the good thing is that, the bigmac that i had eaten in the USA has still the same taste and quality here in the philippines as compared to jollibee where every store has a peculiar taste..

when it comes naman to cleanliness and ambiance, lamang talaga ang mcdo… sosyal looking pa.. hindi cluttered ang store and has very neat and modern look… ang jollibee kasi has a very pang masa look.. pang masa talaga ang service and quality… they have many food in their menu and they are depriving the FOOD SAFETY POLICIES… they serve REGULAR AND BREAKFAST MEALS at the same time!?… yung pork ay nahahlo sa mga beef patties (50%beef 50% cultured worm) so mixed up ang lahat ng food being cooked sa mga grill nila… walang matinong standards… pati ang HALAL na seal violated nila.. so mga Islam brothers natin dyan… yngat kau…

i can say this because i had been a jollibee manager trainee before at bolton davao… and mind you… i was really happy na i had separated… mababa na ang sweldo… wala pang food safety procedures… alam ko lahat pasikot sikot ng mga pagkain ng jollibee… para lang kayong kumakain ng waste… kahit lagpas na holding time ng pagkain… iseserve pa rin.. yung pies talaga… dapat 1 hour and 30 minutes lang yan… pero sa jollibee kahit 6 hours na yan… iseserve pa rin yan… eew!

and about the delivery issue…

kung sa mcdo 1-2 hours delayed sila..
sa jolibee naman… 45 mins nandyan na pero waste ang kinakain mo lalo na ang spaghetti… eew!

and wag kayong bibili ng nilalako nilang regular yum sa mga sidewalks.. waste na yan.. pwede kayo magkasakit nyan…

have you seen mcdonalds selling their products outside the store? hindi diba! kasi against food safety policies yan…

so the next time kakain kayo..

mag isip2x..

“Do I sacrifice my health and safety over a cheap price and poor service and food quality?”

Unbelievable.

McDo’s SEO is totally screwed (haha!), even though this article started more than a year ago. Naka-graduate na at lahat ang mga na-badtrip.

Nilibre nyo na lang kasi sana yung mga bata para makabawi man lang sa atraso nila. Wala e. Mahina diskarte ng McDo.